HOTLINE VOLUNTEER INFORMATION KatrinaLogistics@hhs.gov

WHO: The Department of Health and Human Services needs your help. As you can imagine, huge numbers of persons directly and indirectly displaced as a result of Hurricane Katrina are now seeking timely, reliable information. Some want to know how to apply for assistance, some seek their lost relatives, other are volunteers who want to know where and how to help most effectively. HHS needs volunteers to man a 50-person telephone bank for 4-hour shifts that began Friday, September 2, 2005 at the Hubert Humphrey building. This volunteer hotline (1-866-KATMEDI (1-866-528-6334)) will field calls from the general public. You will be provided training when you arrive and you will be working off a script. Your help and time is sincerely appreciated. WHAT skills are needed: Ability to interact on a phone Ability to collect information and fill out a web form Ability to speak with persons under stress Ability to provide reassurance WHERE: HHS, Office for Public Health Emergency Preparedness 200 Independence Ave., SW Room 800 Washington, DC 20201 Transportation: On-Street Parking or Metro: Federal Center Southwest (Orange Line) HOW to volunteer: Please send an email with your full-name, contact number, and availability to: katrinalogistics@hhs.gov. We are scheduling volunteers for 4-hour shifts and will do best to accommodate your requested shift(s). The time slots we need filled are below. Phone Support Shifts Needing Volunteer Coverage            Saturday Sunday   Monday    Tuesday 9/3/2005 9/4/2005   9/5/2005   9/6/2005 12 pm to 4 pm      x   x   x   x 4pm to 8 pm      x   x   x   x 8 pm to 12 am      x   x   x   x 12 am to 4 am      x   x   x   x 4 am to 8 am      x   x   x   x 8 am to 12 pm      x   x   x   x WHAT TO BRING:

Snack, Water, Change for the vending machine & Government issued picture ID (e.g., driver’s license) Here’s a terrific opportunity to give back to our Nation. Please join us in this important mission.

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HURRICANE AREA RESPONSE VOLUNTEERS: Persons volunteering to assist with the Katrina emergency response efforts in affected areas should check the HHS website www.hhs.gov Hurricane Katrina, Volunteer Form for Health Professions, for information. This website collects information from health professionals and relief personnel who are willing to be deployed.